About PracMinders | Practice Contingency Planning & Health Record Custodianship

Policies

Policies, Terms and Service Agreements

Below are PracMinders’ key policy, service and terms documents.

These documents explain how PracMinders handles personal information, what each plan includes and excludes, the fees that may apply, and the terms that apply to Authorised Notifiers.

We recommend reviewing the relevant documents before subscribing to a plan, arranging record custodianship, or accepting nomination as an Authorised Notifier.

Privacy Policy

Explains how PracMinders collects, uses, stores, protects and discloses personal information, including information provided through our website, forms, services and communications.

Read Privacy Policy

Core Practice Contingency Plan Service Agreement

The full terms for the Core Plan, including Practice Suspension Support, Practice Transition Support, activation requirements, authority and verification processes, PMS access requirements, exclusions and service limitations.

Read Core Plan Service Agreement

Core Plus Practice Contingency Plan Service Agreement

The full terms for the Core Plus Plan, including Flexible Absence Management, Practice Suspension Support, Practice Transition Support, activation requirements, authority and verification processes, PMS access requirements, exclusions and service limitations.

Read Core Plus Plan Service Agreement

Legacy Readiness Plan Service Agreement

The full terms for the Legacy Readiness Plan, including scope of services, readiness information, PMS access-readiness where selected, update responsibilities, exclusions and limitations.

Read Legacy Readiness Plan Service Agreement

Legacy Plan Service Agreement

The full terms for the Legacy Plan, including scope of services, onboarding requirements, authority and access requirements, record transfer, storage, retrieval, retention and limitations.

Read Legacy Plan Service Agreement

Fee Schedule

The current fees and charges that may apply under PracMinders’ services, including plan fees, one-off charges, retrieval fees, additional service requests and other out-of-scope work.

Read Fee Schedule

Authorised Notifier Terms & Conditions

The terms that apply to a person nominated as an Authorised Notifier, including their role, responsibilities, verification requirements, and the limits of what they may request under a practitioner’s plan.

Read Authorised Notifer T&C